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Get in Touch with Cali Jewels![]()
We'd love to hear from you! Whether you have questions about our jewelry, need sizing help, or want to discuss custom pieces, our team is here to assist you.
Contact Information
📧 Email:
thecalijewels@gmail.com
📞 Phone:
+1(201)616-6389
Monday - Friday: 10:30 AM - 5:00 PM
📱 Social Media:
Instagram @calijewelsinc
📍 Address:
20 W 47th St suite #1500, New York 10036, United States
💬 Live Chat:
Available on our website during business hours
Frequently Asked Questions
What is your return policy?
We offer a 15-day return policy for unworn items in original condition. Custom pieces are final sale unless there's a manufacturing defect.
Do you offer custom jewelry design?
Yes! We specialize in custom engagement rings, wedding bands, and personalized jewelry. Schedule a consultation to discuss your vision.
How long does shipping take?
Standard shipping takes 3-5 business days within the US. Express shipping (1-2 days) and international shipping are also available.
Do you provide jewelry appraisals?
Yes, we offer professional jewelry appraisals for insurance purposes. Contact us to schedule an appointment with our certified appraiser.
Customer Service
Our dedicated customer service team is committed to providing exceptional support for all your jewelry needs:
- Pre-Purchase Consultation: Get expert advice on selecting the perfect piece
- Sizing Assistance: Free ring sizers and professional sizing guidance
- Care Instructions: Learn how to maintain your jewelry's beauty
- Custom Design: Bring your dream jewelry to life with our design team
Ready to Connect?
We're here to make your jewelry experience exceptional. Reach out to us through any of the methods above, and we'll respond promptly to assist you.
For urgent matters outside business hours, please email us and we'll get back to you first thing the next business day.
Our store
20 W 47th St suite #1500, New York 10036, United States
Monday – Friday: 10:30AM – 5PM
